1. AIM OF THE CONTRACT
The present contract relates to the course(s) described in the online registration form. The finalisation of the contract between the Participant and ROI GROUP S.r.l. will take place when the Participant receives written communication from ROI GROUP S.r.l. containing the formal acceptance of the enrollment request submitted by the Participant to ROI GROUP S.r.l .. The registration form will be considered valid only if completed in full and duly signed.
2. DATE, VENUE AND DURATION OF THE COURSES
The date, venue and duration of the course(s) correspond to those indicated in the online registration form. It is understood that the dates and places where the courses will be held are purely indicative and as such not binding for ROI GROUP Srl, which reserves the right, depernding on the organisational needs and logistical capabilities at any one time, to change course dates and/or venues, as well as replace the speakers already named with others deemed, at its sole discretion, suitable to deliver the said course(s), as stated in point 5 below.
3. PARTICIPATION FEE
The participation fee, which must be paid at the time of registration, can be paid at any bank, with receipt, by bank transfer or credit card and is inclusive of participation in the training course(s). Any additional expenses for goods or services related to participation remains the responsibility of the Participant, who expressly undertakes to exonerate ROI GROUP S.r.l., the hotel and third parties, from any liability in this regard. Likewise, the Participant undertakes to exclude ROI GROUP S.r.l. from any liability for any damage caused to third parties.
4. SPECIAL PAYMENT CONDITIONS
Promotional offers that include forms of payment extension and/or price reduction are subject to compliance with the payment terms on the part of the Participant; late payment will nullify the extension and/or price reduction granted and the Participant will be required immediately to pay the full price as stated on the ROI GROUP S.r.l. price list. Should the Participant fail to pay within five (5) days, the registration will be considered invalid and therefore cancelled. Any sums paid in advance will not be reimbursed, but will be considered valid for subsequent registrations, as specified in point 7 below.
Should ROI GROUP Srl deem for incontestable reasons that the course cannot take place on the dates and places indicated, it vouches to inform the Participants of the fact, Participants not being entitled to any indemnity and/or compensation, and to communicate in writing the new dates and/or locations where the training will be held. / Within fourteen (14) days from the receipt of the communication, the Participant may request deferment to another date of his/her participation in the course(s), provided this is within six months of the orIginal date of participation, otherwise the sum will transfer permanently to the company. Alternatively, participation in the alternative course will be confirmed on the new dates and/or at the new locations indicated. / In the event that the speakers booked to deliver the courses are unable to do so, ROI GROUP Srl reserves the right to replace them with others deemed, at its sole discretion, suitable to deliver the respective courses, without Participants having the right to complain or register claims of any kind or to use the change of speaker as justification for withdrawal from the course(s). Alternatively, participation in the alternative course will be confirmed on the new dates and/or at the new locations indicated.
6. RIGHT TO CANCEL
The Participant may exercise their right to cancel within fourteen (14) days from the conclusion of the contract by means of a registered letter with acknowledgment of receipt to be sent to the headquarters of ROI GROUP S.r.l. at Via G. Carducci 67, 62100 Macerata (MC). The reimbursement will be made using the same method used for payment and net of any expenses incurred, specifically related to participation, such as production of certificates or certifications by third parties.
7. INABILITY TO ATTEND
7.1. Closed-number courses
Should the Participant be unable to take part in the event, for reasons that manifest at least 30 days before the start of the same, the Participant may notify ROI GROUP S.r.l. in writing, giving reasons for their need to withdraw. In such cases, the company gives the customer the right to participate in one or more alternative events, offered by Roi Group Srl, providing they take place within 6 months of the event from which they have withdrawn, utilising the fee previously paid. Should the alternative event(s) cost less no balance will be refunded.
If inability to participate is communicated 29 to 15 days before the event, the credit granted by ROI GROUP S.r.l. will be equal to the amount actually paid, less 10%.
In the event that the aforementioned communication is sent less than 15 days before the event, the credit sum will be reduced by 20%.
A credit sum deducted compensates for expenses already incurred, related to participation.
No credit penalty will be applied where a replacement Participant attends in place of the original Participant.
7.2 Courses with no closed number
Should the Participant be unable to take part in the event, for reasons that manifest at least 30 days before the start of the same, the Participant can write to ROI GROUP S.r.l. giving reasons for their need to withdraw. In such cases, the company gives the customer the right to participate in one or more alternative events, with the exception of closed-number courses with fewer than one hundred (100) Participants, offered by ROI GROUP S.r.l. within 6 months from the date of the event from which they have withdrawn utilising the fee previously paid. Should the alternative event(s) cost less no balance will be refunded. In the event that the written request is forwarded to ROI GROUP S.r.l. after the expiration of the aforementioned term, the recognised credit will be reduced by 10%. The credit amounts deducted compensate for expenses already incurred, related to participation.
7.3 Courses and products in which the purchaser will not participate in person
If the Participant has purchased products which do not require their physical presence (including: direct streaming, audio and/or video recordings), the provisions contained in points 7.1 and 7.2 do not apply, and nor is any refund payable.
8. RECORDING IS PROHIBITED
During the course sessions, and throughout their full duration, it is forbidden to make audio and/or video recordings in the sessions, of whatever length. In the case of live-streamed courses, recording and copying, even if not for profit, is also prohibited.
For any controversy that may derive from the execution and/or interpretation of this contract the Court of Macerata will be exclusively competent.
10. TREATMENT OF PERSONAL DATA
The Participant authorises ROI GROUP s.r.l. to process in the use of their personal data, in respect of and according to the purposes of the provisions of article 13 of the GDPR 679/2016.
The Participant authorises the publication, by ROI GROUP S.r.l., of the videotaped footage made during the course for an unlimited period for advertising and professional purposes. By signing this form, the Participant confirms they have no objection to the use of such material which they grant free of charge irrevocably renouncing any right, action or claim whatsoever in relation to the payment of fees or indemnity.
11. AUTHORISATION TO SEND INVOICES IN ELECTRONIC FORMAT
The Participant authorises ROI GROUP S.r.l. to send accounting documents and communications of an administrative nature to the email address provided; in compliance with the resolution of 04/07/2001 no. 107, the printing of a hard copy and its retention remaining the responsibility of the Participant.
Invoices will bear the credit date of the payment(s) and will generally be sent by the 16th of the month following receipt.
12. CHANGES TO GENERAL CONDITIONS
ROI GROUP S.r.l. reserves the right to modify their sites and these General Conditions at any time, in order to offer new products, or to comply with regulatory or legal requirements. The Participant is subject to the terms of the General Conditions in force at the time of signing the registration form, except when changes to these terms are imposed by law or by the competent authorities (in this case, such changes will also apply to previous registrations). Should any of the following conditions be considered invalid, null or unenforceable, the validity and effectiveness of the other conditions will not be affected.
In the event that the Participant fails to comply with these General Conditions, failure on the part of ROI GROUP S.r.l. to exercise its right to act against the Participant does not constitute a waiver of action for violation of commitments made by the same Participant.