Terms and Conditions

This contract concerns the event(s) or course(s) described in the online registration form. The contract between the Participant and ROI GROUP S.r.l. will be concluded at the point when the Participant receives a written notification from ROI GROUP S.r.l. containing the formal acceptance of the registration application submitted by the Participant to ROI GROUP S.r.l.

The registration form will only be deemed valid if it is completed in its entirety and duly signed.

2. DATA, VENUE AND DURATION OF THE COURSES

The date, venue and duration of the event(s) or course(s) correspond to those indicated in the online registration form. The dates and places in which the courses will be held are, however, purely indicative and as such are not binding for ROI GROUP S.r.l., which reserves the right, depending on its own organisational needs and the actual logistical possibilities, to modify the dates and the course venues, and to substitute the speakers already indicated with others, which it deems – at its discretion – suitable for holding the relative course, in accordance with point 5 below.

3. PARTICIPATION FEE

The participation fee, which is due at the time of registration, may be paid by bank order, bank transfer or credit card. Any further expenses for goods or services connected with participation are to be paid by the Participant, who expressly undertakes to release ROI GROUP S.r.l. from any liability in this regard towards third parties. Similarly, the Participant undertakes to release ROI GROUP S.r.l. from any liability for damages caused to third parties.

4. SPECIAL TERMS OF PAYMENT

Promotional offers that include forms of deferred payment and/or price reductions are conditional on the Participant respecting the payment terms; delayed payment will invalidate the deferred payment and/or reduction granted and the Participant will be required to immediately pay the full price according to the ROI GROUP S.r.l. price list. If the Participant does not pay within five (5) days, his/her registration will be deemed invalid and thus cancelled. Down-payments will not be reimbursed but will be deemed valid towards future registrations, as specified in point 7 below.

5. VARIATIONS

Should ROI GROUP S.r.l. deem, at its discretion, that the course/event cannot take place on the dates and in the venues indicated, it undertakes to notify the participants, who will not be entitled to any indemnity and/or reimbursement, notifying them in writing of the new dates and/or venues where the events will be held. Within fourteen (14) days from receipt of the notification, if the Participant is unable to attend the course/event on the new dates or at the different venue, he/she may ask to attend (an)other course(s) or event(s), organised by the ROI GROUP within the following six months, under penalty of losing the entire fee that will be definitively retained by the company. Otherwise, his/her participation in the course/event on/at the new dates and/or venues indicated will be deemed to be confirmed. Should the speakers called on to hold the courses/events be unable to attend, ROI GROUP S.r.l.  reserves the right to substitute them with others that it deems, at its discretion, to be suitable to hold the relative courses, without entitling the participants to raise any objections or claims whatsoever, nor to withdraw from the courses for such reason.

6. RIGHT OF WITHDRAWAL

The right of withdrawal provided for by art. 52 Italian Consumer Code does not apply, as this contract concerns the purchase of entrance tickets to an event organised for a pre-established date. The Participant may, however, within fourteen (14) days from the conclusion of the contract, withdraw from it by sending a registered letter with acknowledgement of receipt to the registered office of ROI GROUP S.r.l. in via G. Carducci 67, 62100 Macerata (MC). In such a case, the Participant will not be entitled to reimbursement of the participation fee, but only to attend another event/course organised by ROI GROUP within the following six months.

This clause does not apply to the sale of multiple tickets, which is regulated by a specific contract.

7. IMPOSSIBILITY OF ATTENDING

If the participant is unable to take part in the event, he/she may send a written communication to ROI GROUP S.r.l. via Pec, registered mail or e-mail at info@performancestrategies.it, clearly stating his/her wish to withdraw from the event. If said notification is received by ROI GROUP at least 15 days before the start of the event/course, the person concerned will be entitled to attend one or more events proposed by ROI GROUP S.r.l. within the 6 months following the date of the event waived, integrating any greater difference between the participation fee paid for the original event and that of the event chosen in lieu thereof. No negative differences will be reimbursed. If, on the other hand, said written notification is received by ROI GROUP beyond the above time-limit but at least 3 days before the start of the event, any credit for attending the alternative event will be reduced by 50%. Any amounts that do not count as a credit will be considered compensation for the costs already incurred.

If the Participant has purchased products for which his/her physical presence is not necessary (including, but not limited to: direct streaming, audio and/or video recordings), the provisions in this article will not apply and no reimbursement will be made.

This clause does not apply to the sale of multiple tickets, which is regulated by a specific contract.

8. RECORDING BAN

Throughout the actual courses/events and for their entire duration, it is prohibited to make audio/video recordings, even of short parts of the lectures. It is likewise prohibited to record any courses/events that are streamed live and to reproduce these, even for non-profit purposes.

9. PLACE OF JURISDICTION

For any disputes that might derive from the execution and/or interpretation of this contract, the Courts of Macerata will have exclusive jurisdiction.

10. PROCESSING OF PERSONAL DATA

The Participant authorises ROI GROUP S.r.l. to use his/her personal data, in accordance with and for the purposes of the provisions of article 13 of GDPR 679/2016. If the Participant does not wish to be filmed during the course/event, he/she must indicate this no later than 30 days before the start of the course/event by sending an e-mail to dpo@roigroup.it.

The Participant authorises ROI GROUP S.r.l. to publish video recordings taken during the course, for an unlimited period of time for advertising and professional purposes. By signing this form, the Participant declares that he/she has no claims, deeming such material to be granted gratuitously, and irrevocably waives any right, legal action or claim in relation to the payment of any compensation or indemnity whatsoever.

By giving his/her consent at the foot of the registration form, the Participant agrees to his/her name being inserted in the list of participants at the event, which will made available to the participants themselves to allow them to arrange to meet and exchange contact details, as they deem appropriate, to facilitate networking.

11. AUTHORISATION TO SEND ELECTRONIC INVOICES

The Participant authorises ROI GROUP S.r.l. to send accounting documents and messages of an administrative nature to the email address provided, in compliance with resolution dated 04/07/2001 no. 107, while it is up to the Participant to print out and keep such documents. Invoices will bear the credit date of the payment(s) and will generally be issued by the 16th day of the month following the receipt of the respective amount.

12. AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS

ROI GROUP S.r.l. reserves the right to amend these general terms and conditions at any time, at its discretion or in order to comply with statutory or regulatory provisions. The Participant must comply with the General Terms and Conditions in force at the time of signing the registration form, apart from where such terms are imposed by applicable laws or by the relevant authorities (in such case, said amendments will be deemed to apply also to any registrations made previously). If any of the following conditions are deemed to be invalid, void or inapplicable, this will not affect the validity and efficacy of the remaining conditions.

13. WAIVER

If the participant does not comply with these general terms and conditions, the failure of ROI GROUP S.r.l.  to exercise its right of action against the participant does not constitute a waiver of the right to action due to the participant’s breach of contract.

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